Mello Vibez is now accepting applicants to fill this upcoming position –
We are looking for a Host or Hostess to join our team and be the first point of contact for our guests.
Host/Hostess responsibilities include greeting guests, providing accurate wait times and escorting customers to the dining and bar areas. For this role, you should have solid organizational and people skills to make sure our guests have a positive dining experience from the moment they arrive till their departure. You should also be available to work in shifts.
Job Description: A host or hostess is responsible for the customers’ initial reaction in any casual or fine dining restaurant. They must smile and greet customers, then take them to their seats and distribute menus. They are also responsible for answering phone calls and scheduling reservations.
Job Duties and Responsibilities:
- Welcome guests to the venue
- Provide accurate wait times and monitor waiting lists
- Manage reservations
- Escort customers to assigned dining or bar areas
- Provide menus and announce Waiter/Waitress’s name
- Greet customers upon their departure
- Coordinate with wait staff about available seating options
- Maintain a clean reception area
- Cater to guests who require extra attention (e.g. children, elderly)
- Answer incoming calls and address customers’ queries
- Assist wait staff as needed
Job Requirements and Qualifications:
- Patience
- Excellent people skills
- Cool under pressure
- Highly organized
- Previous work experience as a Host/Hostess or Waiter/Waitress
- Understanding of restaurant etiquette
- Familiarity with health and safety regulations
- Experience in managing reservations
- Demonstrable customer-service skills
- Excellent communication skills (via phone and in-person)
- Strong organizational skills with the ability to monitor the entire dining and bar area
- Availability to work in shifts as needed
- Good physical condition to walk and stand during an entire shift
- High school diploma; hospitality certification is a plus
We are growing our team and searching for exceptional, reliable, team players who come with a smile and “can do” attitude.
If you are interested, please upload your resume or stop by and deliver it in-person. We will contact you if you seem to be a good fit to work with us! Thanks in advance for your time and consideration.